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CONTRACT
All users are supposed to accept that they read and approve the sales aggreement when they fulfill the membership procedures.
Sales contract is a sales contract between www.tunaeurope.com and the customer in a virtual medium.
Article - 1
Hereby, the object of this contract encloses the benefits and the obligations of the parties in accordance with the Law no 4077 on
Protection of the Consumers; Regulations about Basis and Procedures of Distance Contract Applications , regarding the sale and
delivery of the product of which the seller makes the vending to the purchaser and of which the price and qualities are given below.
Article - 2
SELLER INFORMATION
www.tunaeurope.com: ane-trade store ( to be referred as Tuna Sağlık Ürünleri or seller hereinafter)
Address : Bostancı Mah. Kocayol Cad. Altın Apt. No:36 D.4 Kozayatağı/Kadıköy Turkey
Article- 3
PURCHASER INFORMATION
All members : All the purchasers who affiliate and shop e-trade store of Tuna Sağlık Ürünleri , www.tunaeurope.com (to be
referred as purchaser or customer hereinafter).
Article - 4
OBJECT OF THE CONTRACT AND PRODUCT INFORMATION
Type, Amount, Brand/ Model, Colour, Number, Sales value and payment for the Goods/Product or Service are as mentioned on
the web site and these may be changed without announcing to the purchaser.
Article - 5
GENERAL RULES
5.1- PURCHASER declares that he/she has read and acknowledged of the advance information about the basic qualifications,
sales price, payment term and delivery of the product subject of the contract mentioned on article 4 and confirmed it on the
electronic media.
5.2 – The product subject of the contract is delivered to the purchaser or the person or the enterprise at the mentioned address
depending on the distance of the location of the purchaser in a period explained in the advance information provided that this period
will not be more than 30 days legally.
5.3 –If the product subject of the contract are supposed to be delivered to another person or enterprise other than the purchaser,
SELLER will not be responsible if this person or enterprise doesnot accept the delivery.
5.4 – SELLER is responsible for the delivery of a product subject of the contract which is undamaged, complete, appropriate to the
qualifications in the order and with a certificate of warranty and user guide if available.
5.5 – In order to deliver the product subject of the contract, this contract should be confirmed in an electronical media and the
payment must be done with a way of the purchaser’s choice. If the value of the product is not effected because of any reason or
the payment is cancelled by the bank, SELLER will not be responsible for the delivery.
5.6 – In case a related bank or finance institution don’t pay the price of product to SELLER due to use of credit card belonging to
purchaser in an illegal way or by unauthorized people after delivery of the product which didn’t originated from any fault of
purchaser, PURCHASER has to send the product to SELLER within 3 working-days, which has been delivered to him/her or to the
person or institution indicated in the sales contract. In a such situation, transportation expenditures belong to the purchaser.
5.7 – If SELLER can not deliver the product subject of the contract within time indicated due to force majeure or extraordinary
conditions preventing transportation such as weather conditions, blockage of communication, etc., he/she is liable to report the
situation to the PURCHASER. In such cases, PURCHASER may choose one of the righs for cancellation of the order, change of
product with equavalent of the product subject of the contract, if present, and/or postponing the time of delivery until the condition
preventing delivery dissappears. In case the PURCHASER cancelled the order, the SELLER makes an attempt for cancellation of
credit card slip belonging to PURCHASER and returning of the related amount to the account of PURCHASER within 7 days in bank
account, and the procedure performed is reported to the PURCHASER by electronic mail. SELLER can not be kept responsible of and
delay sourced from the related bank in such a case.
5.8 – In case products delivered to PURCHASER and/or persons and/or institutions to whom PURCHASER wanted the products to
be delivered are defected or broken down, the related product or products are sent to the SELLER for repair or replacement within
guarantee terms within 7 days from the date when PURCHASER has handed over the product and transportation expenditures are
met by the SELLER. In such case, if the period of 7 days is over, PURCHASER has to take the product handed over to its related service.
5.9- This contract becomes valid only after it is electronically signed (membership is performed) by the PURCHASER and reached to http://www.tunaeurope.com address.
Article - 6
RIGHT OF WITHDRAWING:
PURCHASER has the right of withdrawing within seven (7) days from delivery of product subject of the contract to himself/herself or
to a person/institution at the address he/she indicated. It is compulsory to inform SELLER by fax or electronic mail within that time
and the product isn’t used and its container isn’t damaged within the frame of Article 7, in order to use the right of withdraw. In
case this right is used, it is obligatory to return cargo delivery report indicating that the product delivered to a 3rd person or
PURCHASER and the original of sales bill. The SELLER makes the related attamts in the bank accounts related to SELLER within 7 days
following reach of these documents, in order to return product price into credit card account of PURCHASER. SELLER can not be kept
responsible from any delay due to deficiencies of bank on returning of product price. In case the original of sales bill isn’t sent, value
added taxes and other legal liabilities, if present, aren’t returned. Cargo price of returned products due to the right of withdraw
belongs to the PURCHASER. Also, the right of withdraw cannot be used for products that can not be returned for their character,
disposable (for single use) products, replicable software and programs, fast deteriorating products or for the products of which
expiry date has passed. Use of the right of withdraw for any kind of software and programs, DVD, VCD, CD and tapes, Computer
and stationary consumable materials (toner, cartridge, band, etc.) and any kind of cosmetic products depends on the condition that
container of the product isn’t opened, deteriorated and the product isn’t used.
Article-7
AUTHORIZED COURT:
In executing this contract, Consumer Referee Committees and CONSUMER COURTS at the location of PURCHASER or SELLER up
ot the amount announced by The Ministry of Industry and Trade. In case an order is confirmed in an electronic environment,
PURCHASER is considered to have accepted all terms of this contract.
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